Hi folks - new to the group and excited to join! We’re implementing some updates to our Order Shipped emails for Customers (which are sent from IF records) and we’re looking to incorporate functionality into the email template that tells the recipient if this is their entire order shipping or if their Sales Order is actually broken up into multiple shipments (i.e. multiple Item Fulfillments). Anyone done something similar in their instance and have any guidance?

@Morgan Wray when do you know that the order is going to be broken into multiple fulfillments? Or do you just want to count the # of existing fulfillments at the time the email goes out?

We should be able to determine that multiple fulfillments will exist upon creation of the Sales Order based on queries to the SO Lines by grouping Location/Transportation Provider and counting the number of items

sounds even easier then. workflow to flag the SO on creation. That field sources on the fulfillment. Then use this field as a condition on the template.