How do you handle faulty items from vendors e.g. incorrect dimensions or scratches? We would like to track data and communication and also link it to the original PO

Vendor Return Authorization created from the PO?

We have tried it but it is not perfect. For it to work, we need to rely on a credit but sometimes the vendor fixes the items and returns them again. And other times we have small quality issues that we accept but still want to record and have data from

If they return it back, don't you just need to create a PO, bill it and apply that credit from VRA? The item fulfillment from VRA and the item receipt from the second PO keeps track of the movement of the inventory in the real world. If you won't do this, how will you track the movement? Inventory adjustments? Transfer Orders/Inventory Transfers to dummy locations? That does not seem nice as well tbh. Maybe custom record or fields for the ones you want to accept but still record the quality issues? Have you explored the Quality Management module of NS? I'm curious what other people's thoughts are on this.

making the items lot or serial numbered may help for traceability?