We’re turning on Multi-Subsidiary Customer feature...
# generalj
jen
10/19/2023, 8:56 PMWe’re turning on Multi-Subsidiary Customer feature and we want to add all subsidiaries to all customers. I tried a CSV import (Relationships -> Customer/Subsidiary) with a sample data set, with two columns,
customer_idsubsidiary_idUnexpected Errore
Edgar Valdes
10/19/2023, 9:02 PMAre you using Add or Update?
j
jen
10/19/2023, 11:09 PMupdate
jen
10/19/2023, 11:09 PMlet me try w/add
jen
10/19/2023, 11:10 PMsame error
m
Marc
10/22/2023, 7:50 PMSub a | sub b | sub c
Marc
10/22/2023, 7:50 PMYou second column need to be written like this
n
Nic Answer
11/02/2023, 1:14 AMFrom memory you need to also include external and internal id's in this import, the relationships import is a bit annoying.
Nic Answer
11/02/2023, 1:26 AMThe black bit is where the sub map goes - in this one we just had 1 extra sub so t was hard coded (which is why i blacked it out)
j
jen
11/02/2023, 3:29 PMGot it sorted in the end