Hi everyone, we've started to use RPA bots to perform some routine tasks in NetSuite. The bot performs these actions using the UI, so it has a user account and logs in using user credentials. However, the bot is having trouble getting past the security questions. It's presented with security questions not only when it uses a new browser/machine, but also when it switches from role to role. Is there a way to simply disable the security questions for a specific user, or has anyone dealt with something similar?

https://suiteanswers.custhelp.com/app/answers/detail/a_id/82648/loc/en_US#subsect_1548703612 - "_users with 2FA or IP address restricted roles are only asked to answer security questions if they forget their passwords."_ Is the role the Bot is using to access NS 2FA? If so, you might be able to remove the barrier but taking the 2FA off it? 🙂 Would love to know how you find using the bots to automate tasks! We're looking for more ways to automate, do you have any links of useful starting places you found?