Something puzzles me when it comes to Case/Task creation. I have a Suitescript 2.1 script in which I want to programmatically create a Case, and a set of Tasks for it. The Case itself, no problem. I get it setup, save it with

let supportCaseId = supportCase.save();

and I have an InternalID in hand for use later. I prepare my task the same way, and supply it the case ID like so:

task.setValue({ fieldId: 'supportcase', value: supportCaseId });

Only, upon saving the task, I get hit with "You have entered an Invalid Field Value 21961989 for the following field: supportcase" I'm not too sure what I'm doing wrong here. In my mind, I'm supplying the Case's InternalID, so in theory it should work, but in practice that's not the case. 🤔 Any clues?

make a calendar task in the ui so that you know which fields you need to set

I made a mockup earlier for that purpose. For mandatory fields, I'm good. My real challenge is that I know which Related Case I want to give to my Task, but I'm not clear on how I'm supposed to express it in a way that NetSuite/SuiteScript will understand. Maybe I need to supply the

number

instead of the

internalid

?

select fields are internal ids

Indeed, my thoughts as well. Which confuses me even more when NetSuite rejects that.

what does the rest of the code look like

Most of it is a series of

entity.setValue({ fieldId: 'stuff', value: value });

to fill in various mandatory fields.

you are going to need to share which fields you set

Oh, sure. Here you go:

[...]
let supportCaseId = supportCase.save();

let task = record.create({ type: record.Type.TASK, isDynamic: true });

let today = new Date();
today.setHours(0,0,0,0);

task.setValue({ fieldId: 'startdate', value: today });
task.setValue({ fieldId: 'duedate', value: today });
 task.setValue({ fieldId: 'supportcase', value: supportCaseId });

let taskId = task.save();

The support case gets created successfully, so I omit whatever's before that.

back to the original thing i said then

I think I spotted the missing link. Initially the Related Case list comes up entirely blank - it "sees" nothing. Meanwhile, the Company field isn't mandatory, but it isn't set. After setting that Company, then does the Related Case show me a selection of Cases to choose from. So! Going off that find, let's see... 🛠️