Has anyone else had issues with the Smart Count Review screen not loading using a custom role with permissions that exceed the ones on the Smart Count Inventory Manager role. Since last Tuesday, none of our custom roles allow the Smart Count Review screen to fully load, but the Smart Count Inventory Manager role and the Admin roles both allow the screen to load. I have reached out to NetSuite and they are clueless, they are now saying it is a defect, how is that a defect? Anyone know how to fix this? For now, I have assigned the Smart Count Inventory Manager role to our warehouse team so they can at least keep working.

Hey Todd, we're having a similar issue with the latest update of the smart count bundle. Did you figure out what was causing the permissions issue for custom roles? Thanks!

Yes, we had to enable the classes feature, then add the classes permission to each of the roles, then after that we could disable the classes features if we wanted to. Seems to have fixed the issue.

Thank you!