Help Creating a Case from a Vendor Purchase Order We are wanting to track any time one of our manufacturers sends us defective products/inventory. I can see that you can create a case from a purchase order but "Company" is a mandatory field and does not allow us to select a Vendor account. Any suggestions are appreciated, thanks!

why not use Vendor Return Authorization?

because its not always related to a specific PO, sometimes it will be reported after the customer has received it and theres no way to know which PO it is from.

PO is not required to make a Vendor Return Authorization.