Regarding data loss, are those lucky operations seeing any? Able to identify an outage time?

yeah, I have an integration getting hit every 5 minutes. Last hit before outage at

2023-08-30T20:25+10:00

and first hit after back up at

2023-08-31T09:30+10:00

Netsuite engineers executed the restore of accounts in the Melbourne data center as part of our Disaster recovery plan but the decision was made not to cutover and to restore service in place in Sydney to prevent data gaps in these accounts

from the FAQ (sent by my ACS rep; not sure if these FAQs are internal or external)

Our integrations seemed to queued and flooded when back online, no apparent losses