Hello everyone,
anyone is experiencing issues on t...
# suitecommercel
LC
08/17/2023, 2:30 PMHello everyone,
anyone is experiencing issues on the Shopping cart page when changing the quantity of an item??
Is there any known defect related to this?
s
Steve Goldberg
08/17/2023, 3:15 PMWhat issues? What version of SC/A?
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LC
08/17/2023, 3:26 PMWhen trying to increase or decrease the quantity of an item it doesn’t work. Is something that happens randomly and it happens with the Out of the box Base theme without any customizations in place.
We already have a case support in place.. but I was wondering if anyone is already troubleshooting this issue.
LC
08/17/2023, 3:26 PMand the website is using SCA_2022.2.1
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Steve Goldberg
08/17/2023, 3:27 PMWhat’s your case number? We have been refactoring that code recently.
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LC
08/17/2023, 3:31 PMyes sure, is this one Case # 5321515
LC
08/17/2023, 4:01 PMthen… the issue with the quantity might be something related to that refactoring?
s
Steve Goldberg
08/17/2023, 4:29 PMSo the work could also be a fix for your problems
Steve Goldberg
08/17/2023, 4:29 PMI don’t know if the work has been integrated into that version
Steve Goldberg
08/17/2023, 4:31 PMIt looks like it’s not that version and will be in the next major release
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LC
08/17/2023, 6:21 PMok, thanks for the info Steve!
Any idea on when the next major release is going to be? Or if they are planning on provide with some quick fix for the developers to apply meanwhile?
s
Steve Goldberg
08/17/2023, 6:51 PMI have no extra information to share. I don't even understand what's causing your problem so I can't advise.
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LC
08/17/2023, 7:04 PMnp! thanks for the help