Does anyone know what this error may mean for a sc...
# suitescriptk
Kevin Baxter
08/07/2023, 6:20 PMDoes anyone know what this error may mean for a school (custom) record? "com.netsuite.suitescript.scriptobject.ScriptNullObjectAdapter@104a2e0a"
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Clay Roper
08/07/2023, 6:23 PMDo you know what line is triggering the message?
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Kevin Baxter
08/07/2023, 6:24 PM@Clay Roper no there is no line message. The error is through the system
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Clay Roper
08/07/2023, 6:25 PMWhat I mean is: do you know what line of Suitescript code is causing the error? From your earlier screenshot, it's logging in a specific script, right?
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Kevin Baxter
08/07/2023, 6:26 PMKevin Baxter
08/07/2023, 6:26 PMI know its beforeLoad on a user event script
Kevin Baxter
08/07/2023, 6:26 PM@Clay Roper Do you want to see the code?
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Clay Roper
08/07/2023, 6:29 PMWhy not? It might not help without knowing how far the code gets in its execution before the error is triggered.
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Kevin Baxter
08/07/2023, 6:30 PMUpdateFieldSchoolUE.js
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Clay Roper
08/07/2023, 6:32 PMDid this script work without erroring at any time before?
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Kevin Baxter
08/07/2023, 6:33 PMYes
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Clay Roper
08/07/2023, 6:33 PMWhat changed?
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Kevin Baxter
08/07/2023, 6:33 PMI works on all other school records except for a certain school
Kevin Baxter
08/07/2023, 6:34 PMI have not personally changed the code and there is no record of fields being changed
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Clay Roper
08/07/2023, 6:34 PMDoes that certain school have an empty/null value for one of the fields being searched or changed by this script?
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Kevin Baxter
08/07/2023, 6:37 PMNo all the fields are populated. There are no extra fields or fields that are null that should not be
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Clay Roper
08/07/2023, 6:40 PMHave you filed a ticket with NS support?
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Kevin Baxter
08/07/2023, 6:41 PMNo, I have not. How do I start the process?
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Clay Roper
08/07/2023, 6:42 PMClay Roper
08/07/2023, 6:43 PMDepending on the support your company does / does not pay for, you can either call them, or more likely, create a support case (option on the right)
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battk
08/07/2023, 7:47 PMits a suitescript 2.1 thing
battk
08/07/2023, 7:47 PMrewriting the script to use 2.0 instead usually fixes the issue, or at least gives a better error message
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Clay Roper
08/07/2023, 8:20 PMI've seen that as the recommended solution, which is a bummer. Any idea what causes it @battk?
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battk
08/07/2023, 8:57 PMthe job of suitescript apis is to call a matching java method, suitescript 2.1 has a bug doing so.
going from the name of the class, null related
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Watz
08/08/2023, 6:01 AMSome notes to your script (probably not the cause of the error):
• N/currentRecord-module is for client scripts
• It's pretty unusual to do a bunch of record updates on beforeLoad. It would execute every time you view a record.
• You have an empty afterSubmit-function, I'd delete that and the reference to it from the return statement.
• I wouldn't name a variable customerId if it really is an itemId (or just remove the variable statement entirely and reference result.id directly in the record.submitFields()-function)
• Both the beforeLoad and beforeSubmit does the same thing, consider refactor it so they call common functions instead
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NickSuite
08/08/2023, 9:17 AMTo identify the issue, start by removing the code for search and submitFields. See if that works.
Then add all the search code WITHOUT columns and see if all code works.
Then add columns.
Then add submit field code.
Also, log the error using .error method and not the .debug method like you have done: log.debug("Error", error)
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