Hello, I have a workflow that displays a custom bo...
# suiteflow
m
Hello, I have a workflow that displays a custom body field depending on the subsidiary used. The workflow works perfectly in sandbox but in production it doesn't. The sandbox and production instance are identical because a refresh was done shortly. I don't understand why my custom field doesn't appear. I even did a test by making the field mandatory on the form but this one doesnt appear too. The workflow is a simple before load with a display type that hides or displays the field depending the main subsidiary. ``````
m
Try turning on logging and review the wf logs
Also on the custom form is the field display set to normal?
Also check the custom field config to its default display setting
m
I can’t explain why but I have inactivate the workflow and recreate exactly the same and it’s worked Like in sandbox
m
hmm interesting