screen shot form SB account. Can anyone help me wi...
# generaln
nikhil angawane
07/13/2023, 2:51 PMscreen shot form SB account. Can anyone help me with this issue?
nikhil angawane
07/13/2023, 2:51 PMscreenshot form Prod
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Karina
07/13/2023, 3:00 PMare you uploading as an admin in Prod?
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nikhil angawane
07/13/2023, 3:00 PMYes
nikhil angawane
07/13/2023, 3:00 PMI tested the same in SB account
nikhil angawane
07/13/2023, 3:01 PMIn SB account I mapped it to the Status field but in prod the Status field is not present.
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Karina
07/13/2023, 3:02 PMany scripts in prod on SO? also, what is your setting in Accounting Preference > Order Management in Prod? is it pending approval or pending fulfillment?
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nikhil angawane
07/13/2023, 3:05 PMDefault SO Status is Pending Approval and there is one Workflow in Prod
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Karina
07/13/2023, 3:16 PMthen if you upload into Prod without status all your transactions will have Pending Approval status
Karina
07/13/2023, 3:16 PMby default
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nikhil angawane
07/13/2023, 3:17 PMok
nikhil angawane
07/13/2023, 3:17 PMThank you
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michoel
07/14/2023, 12:29 AMCheck that the custom form you are using for the import has the status field
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nikhil angawane
07/14/2023, 5:37 AMYes, the Status field was disabled.
Thank you for looking into the issue.