I've got a Saved Mass Update (for customers) that ...
# general
b
I've got a Saved Mass Update (for customers) that I'm unable to delete. I get the warning:
This record cannot be deleted, because it is referred to by other records.
Any idea what that's about? I can't think of any other record referring to a saved mass update... Edit: found the solution (the error message just meant that the mass update was shared and not private; that's why I couldn't delete it).
l
the record you want to delete have linked transactions i guess
r
I think scripts can call Mass Updates.
b
@RJMNS I wouldn't think NS would parse scripts for references to a mass update? If it was a workflow I could imagine.
r
Just spitballing @Benjamin Jung. You could be right. If you're not able to find it, you'd probably have to talk to NS support.
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b
I've found the solution! It was very simple -- I had shared the mass update with another employee in the audience sub tab. I had to unselect him and make sure the saved mass update showed as private in the list view -- then I could delete it. That error message wasn't helpful in pointing this out though.
r
That error message wasn't helpful in pointing this out though
New NetSuite motto?
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