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I'm setting up a "Send Email" workflow.  How do I tell NetSuite to select a Contacts field?  I'm assuming this would be by Role, but all of them Field options are Main Line ones (such as E-Mail), but our hope is to use the Contacts field and select a role assigned to Accounts Payable contacts

you really can't unless you create a field on the transaction

We want to use the Customer's account, using that to send Account Statements.  Would we need it on a transaction or the customer account?

Oh - then yeah, you would use a customer field

Sorry, hit send too soon.  Here is a screen shot of our workflow.  The Field options only gives MainLine parameters, but we'd like to use contacts.  I can't figure out how to get access to the subline(s) on a customer field via the workflow (not sure if this makes sense)

The "E-mail" field is currently being used for another purpose, so we cannot populate that with the AP contact's email

You'd need a different custom field and you'd need to populate it another way

there is multiple way to skin this cat LOL -
*Option 1* - add a custom field in customer and sources the value from contact record then use this value in workflow.
*Option 2* - add a check box field in contact record (use it to segment the contacts), then add a custom field in transactions source and filter from customer and related contact with the custom check box checked. This would work because I have used it to set specific address in transactions sourced from segmented entity related contacts. A bit convoluted though but works.

Either way - you aren't directly linked to the contact in the workflow - you're using another field to push it in

I'm going with the custom field, and we'll make do.  Thank you both!

I've seen customers just add additional Customer fields "AR email", "Statements" because invariably they want invoices and/or statements to a different combination of addresses, head offices, local branches etc.