Anyone who happens to have setup Electronic Bank Payments bundle for Canadian bank Desjardins? Having trouble getting the file to go through
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Karina
03/24/2021, 8:57 PM
are you using CPA-005 template?
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Noah
03/29/2021, 5:29 PM
I'm trying to but it always gets rejected for some reason
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Karina
03/29/2021, 6:25 PM
rejected how? is there an error message?
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Noah
03/29/2021, 7:37 PM
Nothing at all, just that "your file has been rejected"
I tried contacting support and they told me there must be something wrong with my file, to look at the template in the manual...
Manual that contains a bunch of these tables to "explain" how to create a EFT file.
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Karina
03/29/2021, 9:45 PM
do you mean that the rejection is at the bank level? looks like it. you need to open the .txt file NetSuite creates and analyze it with this mapping in mind.