Hello all, what is the best way is to enter unallocated cash on the A/R as an opening balance? Is there a way of putting this on as a receipt but without impacting other accounts? Or should it be put on as a credit?

Hi Lee, do you mean "extra" cash that a Customer paid and that cash doesn't currently go to pay any invoice? Basically, the important part being that the cash belongs to a known customer?

@Olivier Gagnon (DXC) yes the cash belongs to a known customer but currently doesnt go to an invoice

You have options. Unapplied Payments will do the job, though the GL of that is simply negative A/R. You can alternatively convert them as Credit Memos, or as Deposits (this will make it go to Liability rather than negative AR)

I will check with the FD, thank you so much for this