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ericbirdsall

01/21/2022, 5:08 PM
Anyway to decide which record types show up when doing a global search by default? We often talk to customers about items... so a ton of our Phone Calls have Item #s in them. I'm aware I can find only items by typing "i:item name" in the global search, but I was wondering if I could remove Phone Calls completely from the global search results
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AK47

01/21/2022, 9:00 PM
you would have to remove the users permission from Phone Calls to make them not show up in the global search. Or filter with the prefix as you mentioned.