As well as a fresh new user interface, new SuiteAnswers includes the following enhancements: • A completely new search index with advanced filtering, type-ahead and suggested search terms • Cleaner article layouts, with code highlighting and share options • An expanded video library of walk-thrus and product tutorials • Product category announcements – keep up to date with the latest articles and announcements for your product area • Redesigned support page including streamlined case submissions • NetSuite Virtual Support Assistant – a new chat-based way to get answers to common support questions

I'll believe it when I see it.