Is there any way I can process RMA via CSV to be f...
# generals
Schwifty
12/29/2021, 3:47 PMIs there any way I can process RMA via CSV to be from Pending Refund then to Refunded? I’ve tried RtnAuth:G but it still says invalid orderstatus
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battk
12/29/2021, 3:58 PMprobably a doomed approach
battk
12/29/2021, 3:58 PMyou dont change the status on a return authorization to refunded
battk
12/29/2021, 3:58 PMyou create a refunding transaction
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Schwifty
12/29/2021, 4:03 PMdang it.. even a scripted approach? i have to refund 2k transactions
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battk
12/29/2021, 4:04 PMgenerally csv imports dont do transforms very well
battk
12/29/2021, 4:05 PMso i would not have high hope you could create a linked credit memo or cash refund from a csv import
battk
12/29/2021, 4:05 PMgo choose your next most favorite integration method to create credit memos or cash refunds
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RJMNS
12/29/2021, 4:19 PMA transform action on a Workflow is probably your best bet, but to @battk's point, that will create transactions. There's no other way to just arbitrarily set the status.
That said, if you don't need the transactions, you could close them. Though that might take a workflow too.
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Schwifty
12/29/2021, 4:25 PMthanks @battk and @RJMNS i will propose this to the team.. i was able to just close RMAs then are pending receipt. just this cluster of pending refund I can’t close right away due to IF being attached to them