I am trying to login into login in to Netsuite acc...
# generalt
tuli
08/26/2021, 6:55 AMI am trying to login into login in to Netsuite account, but it says invalid email, upon checking the failure reason from admin account(separate employee) , it says reason as wrong email. but I am using the same email as assigned on employee record. What could be the reason for this.
When it says invaild/wrong email, the login audit trail is captured, that also proves email is not wrong.
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c
CD
08/26/2021, 6:56 AMThe employee definitely has access granted?
t
tuli
08/26/2021, 6:58 AMyes
tuli
08/26/2021, 6:58 AMHow can he be captured in the login audit trail otherwise
tuli
08/26/2021, 8:52 AMIf I assign them administrator role, they are able to login , but not with any other.
I remember from one of our call with client, when any other role apart from admin was assigned to anyone, that went through some approval process, then only that role was granted to any employee.
As an admin I should be able approve the role , but don't know where to do that?
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tuli
08/26/2021, 9:17 AMThere was a permission called SSO on role, which was restricting that, I removed that. and it worked.