What reasons are there that a sales order item, would be backordered, when there is quantity available? Do not commit is not selected, and inventory location has available turned on..
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Sandii
06/17/2021, 4:39 PM
Go to the reallocate items page and see if anything looks off.
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Mike
06/17/2021, 4:50 PM
It’s really odd. On the item itself, it says 16 available. no backorders. It’s like I’m working with two different products
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Sandii
06/17/2021, 5:05 PM
Usually weird stuff happens like this when special orders get modified, or inventory is already committed and gets adjusted out, etc.
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Kristy Kapsner
06/18/2021, 3:23 PM
Refresh the line in question by re-selecting it in the line... or close that line & add the same item back to the order.
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Netsuite Tragic
06/19/2021, 2:33 AM
Check if you have a line field called “inventory Location”