Hi All, We have an open INV from 2019. :disappoin...
# general
c
Hi All, We have an open INV from 2019. 😞 We also have an open payment for the full amount from 2019. Both records are now locked due to the period and length of time. Without going back and opening the period … could a custom script close both records out without effecting GL or anything else from this year? What would be the best practice?
j
Press ”accept payment” on the customer record. Then you can match them.
this 1
c
right but we don’t want it to hit a current period / someone doesn’t want to open the pervious periods
m
Enabling non-G/L changes in closed periods.
m
It won't impact current period and there is no need to reopen the old period of even non-GL changes
That Accept Payment screen will just act as an interface for you to net off the two transactions. But won't create any new records