Is there a way to update Terms on a Quote (even if...
# general
j
Is there a way to update Terms on a Quote (even if it isn't technically on the document). We had an issue where Terms were changed, but because there were open quotes made BEFORE it was changed, when a Sales Order is generated, it isn't updating the terms.
n
Multiple ways to resolve. One way is via a workflow which will update a field of not on the Form.
j
After Record Submit and just go in and edit those?
n
I would be thinking a scheduled WF. You won’t need to touch them. BTW you should be able to see the values via saved search. Then you wil have a before after check for yourself
j
I set up a search for that. Just need to update the field on two (so far).
n
You may continue to have this issue if new transaction get created through “copy” from the historical transactions