Hi all: I have a use case that I can't seem to fin...
# general
m
Hi all: I have a use case that I can't seem to find an answer for anywhere so hopefully someone here has some fresh ideas as I suspect I'm either over-thinking this or have been thinking about it too long. Fairly regularly, our sales team arranges various group buy order where a group of customers get a discount for buying together and having their orders shipped to one location (not either of our distribution centres) for pickup. Of about 300 group buy orders placed, they usually end up going to about 10 or so shipping addresses Currently, their process involves creating multiple sales orders, many of which have the same shipping address - the idea is that we don't want to ship out all of those orders until inventory is available for all of the sales orders with the same shipping address. The problem is that as soon as a single order is fully committed, it is ready for picking. Is there any way anyone can think of to group or link these sales orders together so that they all get picked together? I thought about creating one large order for shipment, but the problem is these customers pay for each of their orders individually as we call them to get their product selection - we also have a braintree payment integration where if we put in their credit card info, it would attempt to charge them for the full amount of the order. Grouping of the actual freight shipments is easily done through the shipping software (Shiphawk), but we want to see them before the warehouse starts attempting to pick the order. Any ideas would be greatly appreciated!
m
Perhaps a saved search which sets any lines not committed on grouped orders to 1 then sums up. Pull into a custom field then run a workflow to hold the order until that number reaches 0? I assume you have automation in your picks so may require a custom status field which is then omitted in the service
d
@Michelle Firth are you guys using a WMS?
l
u need a parent child relationship