Hi, has anyone seen such an odd behavior: Reminder...
# generall
Lenz - Netherlands
01/27/2021, 2:19 PMHi, has anyone seen such an odd behavior: Reminder shows 0 but when clicked it shows 183 results.
I refreshed the reminder, but it still shows 0...
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Mika Hakkinen
01/27/2021, 3:02 PMBizarre. What role is this in? If it's no admin, what happens if you view the same reminder in admin?
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Dominic B
01/27/2021, 3:15 PMIf you expand the filters, is the system saving a user defined one which differs from the defaults?
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Lenz - Netherlands
01/28/2021, 9:13 AMThe Admin Role shows the same behavior...
Lenz - Netherlands
01/28/2021, 9:14 AMThe criteria has no user definition.
Lenz - Netherlands
01/28/2021, 9:14 AMI removed sales rep from the filter but the reminder still shows 0
Lenz - Netherlands
01/28/2021, 9:15 AMOddly enough this error does now occur in Sandbox. Could it be due to the high number of results that a reminder cannot handle?
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Mika Hakkinen
01/28/2021, 10:33 AMI'd be surprised given the reminder is just showing a number, until you click into it.
Have you tried clearing cache / logging in using incognito mode in Chrome? Prob wont fix it, but that'd be my next port of call.
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Lenz - Netherlands
01/28/2021, 12:48 PMI found the reason! I grouped the results, which the reminder does not handle well
Lenz - Netherlands
01/28/2021, 12:48 PMmessage has been deleted
Lenz - Netherlands
01/28/2021, 12:51 PMWould you know how I can add the number of contracts that appear in the search, so that I can link it to the results of the reminder?
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