Help! On Electronic payments, one of the files is ...
# generald
DonkeyBot
12/11/2020, 10:10 AMHelp! On Electronic payments, one of the files is stuck on 'Marking Payments for Processing' in the payment file administration list. Anyone?
p
PNJ
12/11/2020, 10:21 AMOurs has got stuck too. The Map/Reduce failed. I have opened a ticket
d
DonkeyBot
12/11/2020, 10:37 AMuh ph
DonkeyBot
12/11/2020, 10:38 AMoh*
DonkeyBot
12/11/2020, 10:38 AMProbably will end up as an enhancement request
p
PNJ
12/11/2020, 10:38 AMWell, I'd hope it's sorted today as the next file in the queue has my pay in it 😄
d
DonkeyBot
12/11/2020, 10:39 AMI know that feeling, my god.
DonkeyBot
12/11/2020, 10:59 AMGot it fixed, spoke to support. Set the status to 'Cancelled' Then hit Reprocess
p
PNJ
12/11/2020, 11:56 AMMine's chugging along now too
7 Views