Hi All, a customer is forcing EDI on us, does anyo...
# general
e
Hi All, a customer is forcing EDI on us, does anyone have any suggestions, starting points, whatever for a small scale implementation? All I've got right now is a basic understanding of EDI, and have a lot of learning to do.
r
True commerce EDI did all the setup and integration into NS for us, didn't really have to do much
e
can you give a ballpark on cost? trying to weight the 2% charge from the customer vs cost of implementation.
r
Sure I’ll have to look it up later tho. Sounds like you don’t care about any benefit you get from EDI?
It can save countless hours of order input and chance of human error. Would you setup other customers with it as well ?
e
yeah, it does come across that way. I do think EDI is the way to go, it's just a question of timing. This is a tough year for expenses. we did a poll of our suppliers and customers and 1/3 had the ability , but only 1 or 2 wanted to do it.
besides the big customer with the 2% fee.
and i have to get buy in from some of the ... uh.. more traditional people in the company (the ones that demand a filing cabinet filled with paper 🙄 )
I'm hoping the cost/benefit would fall towards edi... , but the customer is a big company, not a big revenue generator for us