Hi netsuite gurus! Wondering if you have an idea how NetSuite handles custom products of clients and reflect it into an item record. Example, the company sells customized chair (assembly) where customers can dictate what is the material, what is the dimension, size, shape, design, cushion, etc. Based on those selections the quantity of components and the components itself changes. (E.g. if custom chair selected is wooden, then component is wooden. If the customer selects plastic as material then the component is plastic.)

Usually handled by a custom configuration, build a BOM dynamically with a tool and create assembly record for each custom record. That's how I have seen it, I can't speak to how much users like but I know Verenia offers a solution to this https://www.verenia.com/cpq-for-netsuite

Thank you @Sandii what if there is no verenia in place?

You need a way to make custom boms on the fly per the customers request... Sounds like a configuration tool to me

Thank you @Sandii