Where does one go to modify netsuite generated out...
# generals
Scruffy
10/28/2020, 2:30 PMWhere does one go to modify netsuite generated outgoing emails?
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Dominic B
10/28/2020, 2:32 PMSpecifically, what sort of email?
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Scruffy
10/28/2020, 2:37 PMfor this case, Support Case Records. The company logo of outgoing email to customers is massive and i want to apply some size restrictions.
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Dominic B
10/28/2020, 2:43 PMSetup > Support > Case Profiles. View the profile, then look on the Notification tab.
Dominic B
10/28/2020, 2:44 PMOther scenarios, you may find them in Documents > Templates, or look for a Templates folder in the root of the file cabinet.
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Scruffy
10/28/2020, 2:45 PMCool found it. Cheers!
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