Does anyone know if it is possible to access the reply to email address in an email template? I'm trying to create a

mailto

link that uses the reply to email address generated by netsuite so responses will be attached to the customer record automatically. Looking through the fields accessible in the template editor I can't find anything that might work. I've tried looking it up on SuiteAnswers but haven't found something useful there either.

You may need to do suitescripting here

I know you can edit the reply to address using email.send(), but is it possible to retrieve the netsuite generated address before hand and use it when merging the email template?

hmmm not sure about that. But If you want something like manipulation on the email address before merging email. Maybe you can use a saved search for that...

The email addresses used are correct, I just need to know what the reply to email address is when merging the email since I want to use it in the template. I have an email that is being sent from info@mycompany.com. When users reply to that email the reply goes directly to NetSuite because the "reply to" address is being used, which is what I want. However, I also have

<mailto:info@mycompany.com>

in the template. When users click this link they will compose an email that doesn't directly go to NetSuite. Which is not what I want. I would like to be able to do something like

mailto:${replytoemailaddress}

so when the user clicks it the newly composed email will go to the reply to email address

This pops up in my LinkedIn feed constantly. https://blog.prolecto.com/2020/10/04/get-control-over-netsuites-email-reply-to-address/