Hi everyone. Is there a way to create a saved search on two different record types ? I would like to compare Cases to Transaction history to calculate a relative failure rate (number of cases compared to products delivered)
o
Ogabeg
09/17/2020, 5:28 PM
you can source a related record using the join fields...
are you wanting a saved search on 2 unrelated records?
l
LRG
09/17/2020, 7:51 PM
Hello, I was trying to compare cases and item fulfillments. I think I’ll take the Customer as a central point for comparisons. Thanks