Actually dig on the account domain at least gives na3 for production and na0 for sandbox.

Now where is the mapping that says na3 is NA West or NA Northwest. The main reason to care is to see what status.netsuite.com has to say about our data center health.

Here is a reddit thread on the topic that I found: https://www.reddit.com/r/Netsuite/comments/bzwtnt/does_netsuite_auto_backup/ And from there we can see @KevinJ of Kansas shared the data-center-factsheet: http://www.netsuite.com/portal/common/pdf/ds-data-center-factsheet.pdf NetSuite goes on to describe how they have redundancy and disaster recovery, but something like Disaster Recovery isn't kicking in when you are experiencing these short outages. However, should a data center ever experience such a disaster their claim is that their daily backups are synced across all centers.

I wanted to get the latest information on the subject so I reached out to NetSuite. This was the feedback I received. Summary of my inquiry: Domain Specific URLs - how it relates to what data center is used - are we always NAEast? • Question for NS to clarify on load balancing with regard to data centers // Is NA East the only datacenter our instance will be pointed to at any given time given the deprecation of data center specific URLs? NetSuite response:

I tried looking for documentation and has asked my colleagues about your question last Tuesday, but unfortunately we don’t have a document to answer it. From what I have gathered, an account can be transferred to a different database in extreme emergency situations like the city wide power or network outage of the location. Various teams will have to go a strict process before it is approved. In a datacenter level, I am assuming this will be more difficult (as it involves hardware movement or more also). I cannot get more details, but if you want to pursue more information we’ll be asked why you want to be transferred to a different database/datacenter.