How do you check what is preventing an EFT Batch f...
# generalm
Muzzyelk
06/05/2020, 7:23 PMHow do you check what is preventing an EFT Batch from processing, our batch keeps getting stuck on queued
k
KevinJ of Kansas
06/05/2020, 7:29 PMcheck your script logs for errors
KevinJ of Kansas
06/05/2020, 7:29 PMMost likely offendor is a vendor set up to make a payment to incomplete
m
Muzzyelk
06/05/2020, 7:37 PMOK let me take a look
Muzzyelk
06/05/2020, 8:10 PMmessage has been deleted
Muzzyelk
06/05/2020, 8:11 PMAny idea what License has expired
k
KevinJ of Kansas
06/05/2020, 8:14 PMYour electronic bank payments license
KevinJ of Kansas
06/05/2020, 8:14 PMit should be part of your renewal
KevinJ of Kansas
06/05/2020, 8:14 PMin theory, I'd expect it to be on the same schedule as your account renewal, but it's plausible it wasn't set up that way for some reason
KevinJ of Kansas
06/05/2020, 8:15 PMIt's also plausible someone negotiating with NetSuite didn't know what it did and had it removed
KevinJ of Kansas
06/05/2020, 8:15 PM(unlikely)
KevinJ of Kansas
06/05/2020, 8:15 PMI would suggest calling your account manager.
m
Muzzyelk
06/05/2020, 8:16 PMgonna call now, thanks