hi all, i've got an issue with invoices not printing for a specific customer and only on the serialized items. below is the error message we continue to receive. when the serialized items are added the invoice will not print or sent to customer, it just errors out. thoughts The template cannot be printed due to the following errors: Error on line 254, column 65 in template. Detail... Element type "br" must be followed by either attribute specifications, ">" or "/>". Please contact your administrator.

Your answer is right in the error message. Check line 254 and make sure that your br is <br/> and not missing the closing tag.

As it turns out, there’s a split in the serial number of the items were the bin number is in that bin number has a BR in it. The only items that won’t print are the ones in this specific bin.