Can anyone explain what the Renew button on an Inv...
# general
e
Can anyone explain what the Renew button on an Invoice does?
j
are you using contract renewal?
e
Not sure. Would that be a feature in NetSuite?
j
yes it exists. If it's the case and if properly configured, it should create a new contract and SO for your customer
that's usually for businesses who sell licences from softwares
k
Based on what I know about your business, I find it unlikely that you are using contract renewals.
that said, it doesn't mean someone didn't activate it in the account at some point.
and that's why the button would be there.
e
I don't believe we are.. we are a manufacturer/seller of physical goods
j
mmm, to make sure, maybe go check in your list of installed bundles
e
Hmm, nothing in the installed bundles about renewal. Strange
j
I did a quick search for you. I found that it could lead to the creation of an estimate based on your invoice.
e
Thanks for doing that - it looks like Renew is not the solution to my problem at hand. Long story short, I wanted to edit an invoice in a closed period. But I know this isn't possible. I was hoping that Renew would essentially kill the original invoice and create a new invoice against the Sales Order with a date of today.... that's not the case