Ongoing issue for us- We use Netsuite and SFCC and the tax calculations for Canada are not done via Avalara. SFCC calculates and rounds off at the Line Level and adds in the end. Netsuite however rounds off at the order level resulting in a 1 cent discrepancy for most orders. Does anyone else has a similar problem? Can you change something in Netsuite to basically calculate and round off tax at line level??
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Andrea Rivetti
04/30/2020, 11:15 AM
Sure, each Subsidiary -> Nexus have this configuration available for taxation. But there are specific cases which could not be implemented and it's when in the AR flow the TAX AMOUNT is wrongly evaluated in the external system from a Netsuite perspective
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Amtoj
05/01/2020, 5:41 AM
@Andrea Rivetti thanks Andrea. Where exactly would i find this configuration?
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Andrea Rivetti
05/04/2020, 8:25 AM
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Andrea Rivetti
05/04/2020, 8:25 AM
For each netsuite you have the rounding configuration
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Amtoj
05/06/2020, 1:12 AM
@Andrea Rivetti thanks I have already looked at this. issue is Netsuite rounds off on the order level and Salesforce does rounding on the line/item level; hence our issue