URGENT - has anyone ever seen Celigo integrations ...
# generala
AFL
04/28/2020, 3:17 PMURGENT - has anyone ever seen Celigo integrations just disappear?
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T.Begic
04/28/2020, 3:43 PMwe are in the middle of two integration processes with celigo but i have never seen them just disappearing
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markderrick
04/28/2020, 4:26 PMWhat do you mean by disappear? Is the Celigo .IO bundle still installed?
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AFL
04/28/2020, 4:34 PMthe integration app within the celigo ui disappeared for about an hour
AFL
04/28/2020, 4:34 PMintegration didn't go down but the app disappeared from our celigo environment.. luckily it's not as bad as it seems but is still frightening if you've never seen it before
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Mannan
04/28/2020, 4:46 PMThe only explanation (that comes to mind) would be your NetSuite connection going offline for an integration that's considered as 'legacy'.
In the light of 2FA and Full Access deprecation, we'd reached out to our install base to reconfigure the NetSuite connections a while ago but seems that might have gotten missed.
Sorry that happened to you @AFL! Can understand how uncomfortable that hour might have been! Please reach out via DM and I'd love to take some actionable feedback from your particular use case if it's not covered by what I explained above 🙂
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