Depends on what it can do, I don’t want it to replace human eventually
🤣 1
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NickSuite
03/08/2023, 11:38 AM
NetSuite should have "SupportGPT" which stops them asking same questions on the email and then on the call and letting me know that this is an enhancement and will be fixed some time in 500 years.
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Mark C
03/08/2023, 4:35 PM
Be careful what you wish for...
☝️ 2
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Edgar Valdés
03/08/2023, 4:42 PM
Chatbots for support are a dead end.
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tuli
03/08/2023, 8:44 PM
I agree with Edgar. I am okay with repeating info multiple times than talking with a useless chatbot.
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NickSuite
03/09/2023, 4:26 AM
At least it will tell me right away that it is an enhancement 😄 and I don't have to get on the call with the support rep first, then the engineer second, and my client third 😄