<@U0102B97XBM> Are you doing a transaction saved s...
# generalc
Chloë
04/14/2020, 11:01 PM@Amtoj Are you doing a transaction saved search with the "Type" set to Return Authorization? I tested out this saved search and it works for me. Here is a screenshot of the criteria and results tabs I have for the search
a
Amtoj
04/14/2020, 11:58 PMDid you actually get results with the filters you used?
Amtoj
04/14/2020, 11:58 PMi tried the same filters as you but no luck
Amtoj
04/14/2020, 11:58 PMzero results
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Chloë
04/15/2020, 5:59 PMYes, I got results with how mine was set up.
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Amtoj
04/15/2020, 6:58 PMweird. mine doesnt return anything even after trying excatly what you did
Amtoj
04/15/2020, 6:58 PMi will give some other stuff some tries
Amtoj
04/15/2020, 6:58 PMthank though
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Chloë
04/15/2020, 7:55 PMIt could possibly have something to do with the accounts you have in your criteria. I would suggest when you're testing things out to remove the accounts criteria to see if you get some results to see how it's impacting the search.
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Amtoj
04/20/2020, 8:09 PM@Chloë when you tried this saved serach you have a screenshot. how did you create it? created a transaction search or global search?
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Chloë
04/20/2020, 8:18 PMTransaction saved search.
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Amtoj
04/20/2020, 8:45 PMthanks
Amtoj
04/20/2020, 9:08 PMsorry to be a pain 😞 I am having no luck replicating your Saved Search. I dont see the filter Created From : Type at all
Amtoj
04/20/2020, 9:10 PMmessage has been deleted
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Chloë
04/20/2020, 9:11 PMIt's called "Created From Fields....". You have to scroll towards the end of the field list.
Chloë
04/20/2020, 9:12 PMAfter you select "Created from fields...." select "Type"
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Amtoj
04/20/2020, 9:26 PMOf course I tried a lot of other fields in Created from fields: just not the type
Amtoj
04/20/2020, 9:26 PMThank you so much