Hi 👋 How do you update the name of a contact record? When I save it I get

CONTACT_ALREADY_EXISTS

🤔

var rec = record.load({
    type: record.Type.CONTACT,
    id: contactId
});
rec.setValue({ fieldId: 'middlename', value: middlename });
rec.save();

Does this happen for all records or just one in particular? Have you checked for duplicates? Have you tried a different value?

Happens for all contact record. Seems the name must be unique, and even if it has not changed I still can try to set the value

I don't think there is a way around that for contacts associated with the same company record.

The full name, which I think is

entityid

, has to be unique within the same company, and I don’t think that restriction can be changed. We have a few large companies where two people had the same name. You can either add a middle initial (if known and if different), or employ a workaround adding something unique to the name, like a number (1, 2, 3) to the end, phone extension, or job title, to make them unique.

Thank you helping @Ben Tanner and @scottvonduhn