This error is showing when i press save on item fu...
# generala
Ahmed
04/01/2020, 6:54 PMThis error is showing when i press save on item fulfillment of any order.. can any one help
Ahmed
04/01/2020, 6:55 PM@battk sir can you help
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battk
04/01/2020, 6:56 PMid say get started on that support case
battk
04/01/2020, 6:56 PMif you have scripts or workflows deployed to item fulfillments, disable them
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Ahmed
04/01/2020, 6:57 PMok..
Ahmed
04/01/2020, 6:59 PMdisable them and then check for error ?
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battk
04/01/2020, 7:00 PMyes
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Ahmed
04/01/2020, 7:02 PMok sir ..
Ahmed
04/01/2020, 7:08 PMdone .. undeployed all scripts
Ahmed
04/01/2020, 7:08 PMit same error unfortunately 😞
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battk
04/01/2020, 7:11 PMsupport case
battk
04/01/2020, 7:11 PMcall afterwards if the account is live, not being able to fulfill generally has urgency behind it
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Ahmed
04/01/2020, 7:17 PMwhat do you think sir .. it might be netsuite internal issue .. In light of your experience
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battk
04/01/2020, 7:19 PMdunno, you don't usually see errors on record save unless the account is new and not setup correctly
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Ahmed
04/01/2020, 7:28 PMok it seems like when i select shipping method as UPS only then this error is shown
Ahmed
04/01/2020, 7:28 PMonly with sales orders having shipping method ups ..
Ahmed
04/01/2020, 7:30 PMis there any way to check the issues in ups integration in netsuite ?
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KevinJ of Kansas
04/01/2020, 7:30 PMI would double check your UPS setup
KevinJ of Kansas
04/01/2020, 7:31 PMalso - filing a ticket sounds likea good idea
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Ahmed
04/01/2020, 7:32 PMwhere can i check ups setup ?
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battk
04/01/2020, 7:49 PMa
Ahmed
04/01/2020, 7:54 PMthanks
Ahmed
04/02/2020, 7:45 AMIt was indeed an issue with UPS developer kit setup in Netsuite . Thank you very much for helping me out @battk @KevinJ of Kansas
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