Has anyone ran into this error when a customer ent...
# general
k
Has anyone ran into this error when a customer enters a coupon code and is not signed in? We want the customer to be able to see the discount applied before they need to log in...Not sure if it's an bug right now because I belive you have been able to see the discount before
a
SuiteAnswer: 41943
k
ya we have tried that already
s
looks like its something to do with the permission,
just for trying Try using the same code after you log in.
k
ya it works fine once you log in
but we would like for it to work prior to that
a
have you checked audience eligibility?
k
have it set as
available to all customers
a
not the checkbox
message has been deleted
also this is assuming suitepromotions
k
No this is not suitepromotions
a
Welp, best of luck 🙂 you should probably open a case if you haven't already
👍 1