Is there a setting in NetSuite where you can selec...
# inventory
d
Is there a setting in NetSuite where you can select whether your company does same day fulfillment or next day fulfillment? NetSuite seems to assume that we fulfill all orders same day, but we don't. So if we had an item that has been on backorder for some days, and then we receive more inventory for that item in the morning, NetSuite marks it as fulfilled when our fulfillment process runs in the evening, even though that order won't ship until next business day. What is the best solution?
m
I'm not familiar with any process that is automatically marking orders as shipped in NetSuite. Is this a custom solution you created?
d
@MGBC The way we set it up is that our integration platform (Boomi) initiates the creation of item fulfillments for any items that our shipping system shipped out the previous day. So you make a good point. Maybe we can update the Boomi process so that it will only fulfill line items that are not on backorder... Thank you for helping me to think about it from this angle.
s
Setup > accounting > shipping has number of days to shipment, check that field
m
I've got my auto-fulfillment tied to a map/reduce script, but you could do it with a scheduled script. I set a series of deployments to only fulfill up until enough time to be ready for last shipper pickup cutoff.