Same everything else, if I switch the shipping cou...
# generalm
Merik Ducker
03/19/2020, 4:25 PMSame everything else, if I switch the shipping country from US to say UK it goes in. Seems likely related to tax but I'm not sure what specifically
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Alex K
03/19/2020, 5:48 PMDo they use Avalara? I believe I saw this when creating orders in an environment that used Avalara, and I was trying to set the tax item
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Merik Ducker
03/19/2020, 7:05 PMInteresting. They don't but in that instance what did you do?
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Alex K
03/19/2020, 9:18 PMSet the AVATAX tax item and changed the customer address instead to some nonsense address to get the tax rate to 0, which was the original goal to make the line non-taxable
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Merik Ducker
03/19/2020, 9:28 PMNice thanks for sharing
Merik Ducker
03/20/2020, 10:00 PMIn my case, the transacting subsidiary had nexus in one of the US states. It seems that, because they did not pass a shipping state in the import, the shipping state defaulted to the state in which there was nexus. However, the tax code they were trying to pass was an export out of another country that wasn't available in that nexus. Not the most intuitive error message for that but it's also a very certain set of circumstance heh
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