is that a rolling 30 days or month by month?
# generalo
oceancloud
03/16/2020, 7:26 PMis that a rolling 30 days or month by month?
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Chloë
03/16/2020, 7:29 PMAccording to their Service Level Commitment document that we have "each calendar quarter of the term"
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michoel
03/16/2020, 9:16 PMmichoel
03/16/2020, 9:20 PMAm I remembering incorrectly or did it use to be a full quarter credit? Now changed to one month credit
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C_Billings
03/16/2020, 9:23 PMI thought it was a 1 month credit
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KevinJ of Kansas
03/16/2020, 10:24 PMI think it's always been a month
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michoel
03/16/2020, 10:24 PMOk I guess I am remembering wrong
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KevinJ of Kansas
03/16/2020, 10:25 PMthat said, i've only got 5 years of history
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