Hello, may I ask help with this issue/behavior I encountered regarding picking ticket. I noticed that when a sales order is created using Admin or any role, the Picking ticket can display and print the items just fine. However when I try creating sales order from customer center using the exact items, and then view the record on Admin role, click Print Ticket, the items do not display. ** I already tested and tried setting the Accounting preference SHOW UNCOMMITTED ITEMS ON PICKING TICKETS = checked and item has on hand available but to no avail the same behavior happens. Is this a limitation for Picking Tickets? When checking Internal Sales Order Form vs External Sales Order Form(this is used in customer center), there is no Linked Form for Picking Tiket, might this be the reason? Any insight is appreciated. Thank you

Did you check if the status of the Sales Order if approved? And is the inventory committed? If yes to both, then picking ticket should print (unless already printed once before)

thanks @Kman Yes they are both approved, for the committed part the thing is for orders that were done by Administrator, committed or not (because the preference SHow Ucommitted Items is checked) the items display on Picking ticket, however those that are from customer center the items do not appear which is weird

Customer Center Role is generally for customers - who enter their own orders correct?