i have a user complaining that 'suddenly' they are able to save a drop shipment item fulfillment for a serialized item without entering serial numbers - has anybody else noticed a change here?
al3xicon
02/27/2020, 7:29 PM
i'm testing and i'm honestly not sure that this was ever mandatory for drop ships (and it would make sense that it isn't)
c
Catherine Fray
02/28/2020, 2:44 PM
I can't imagine that could ever have been mandatory for dropship... Would be very strange.
a
al3xicon
02/28/2020, 2:56 PM
that's what i was thinking too - but they are adamant that it used to be required! i actually ran a saved search though and found lots of past examples where an item is serialized, yet the line on a DS PO IF has no serial numbers, so that pretty much proves it. thanks for confirming @Catherine Fray!
c
Catherine Fray
02/28/2020, 2:58 PM
NP. It's not that I know that feature so well....but from a business POV, the whole point of drop ship is that you don't have to have all the inventory and its data in house.
a
al3xicon
02/28/2020, 2:58 PM
yeah and if you have your own in-house serial numbers, you actually would NOT want to put them on a DS IF, i would think