What is everyone doing for ecommerce orders and invoicing in Netsuite? Since ebay, amazon, etc orders are paid in advance. How do you guys handle the payment portion. Right now they're being invoiced normally like everything else and we have a bunch just sitting open.

What are you using for the integration? Probably your best bet is creating a sales order and linked customer deposit. When the order is invoiced NetSuite will automatically apply the deposit as payment.

Hi Sean, we use Cash Sales - oddly enough, if you select the payment method "Credit Card" on a Sales Order, it creates a Cash Sale (CS) instead of an Invoice. Cash Sales, I believe, are booked immediately and they don't have a billing status of Open - so once billed it's all good. Handy way to distinguish between the two ways of getting paid (pre- vs post-payment.) The nice thing is you could automate it in just two steps - build a workflow to change a group of orders' payment method to credit card, and then once fulfilled, automatically bill them to cash sales (but again only based on the original criteria.)

One thing to keep in mind with cash sales is the payment isn't posted until the sales order is billed. If you are not always fulfilling immediately this could be an issue.

True. We have also enabled the setting that we can bill before fulfilling. If you allowed that all Cash Sales could be billed immediately and fulfilled afterwards. That comes with its own issues though.