Anyone else having users report sales orders or other transaction records randomly auto-saving while working in the transaction without the save button being clicked? I'm getting reports of several sales orders over the past couple days saving while the user is in a different subtab, like Files or Shipping.
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Dan Curtis
02/17/2023, 7:23 PM
Is it possible they are hitting the "enter" key and maybe tripping the on-enter event leading to a "Save" command? If I had a rash of reports like that, I might check to see which users it's from, and if (maybe) they are newer hires (or not).
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John Giordano
02/17/2023, 7:44 PM
I questioned that as well but these are seasoned employees reporting the issue. Most recently it seems to be happening while on the Communications tab while looking at a user file attached. It still could be an inadvertent "Enter" or "tab" key being hit. It's very random when it does occur, that is for certain.
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Dan Curtis
02/17/2023, 10:38 PM
I'd conclude the same, then. Maybe it's something to do with a script? Or to do with viewing the attached file (external window) and rejoining that unsaved tab in the UI. The act of clicking back in / on to the tab itself.... Perhaps even a new browser glitch post-updates? Good luck and happy hunting!