Hey guys, i need some help. I have two users who are both admins, one can see a field on the quote and the other cannot. The field is a standard accounting payment methods list so there's no specific user selection... Anyone know how this might happen?
t
Tracy
01/28/2020, 5:39 PM
Are they viewing the same quote form? Do you have any scripts/workflows that might hide fields based on users, or user attributes?
i
Isabella
01/28/2020, 5:42 PM
Ah sorry, I meant to say on the Make Deposits form, and yes they are looking at the same form. There aren't any scripts that are setup to touch anything with the users. Just standard NS roles/permission stuff
t
Tracy
01/28/2020, 5:45 PM
Any global permissions on the employee records that differ?
Tracy
01/28/2020, 5:45 PM
Are they trying with the same customer/subsidiary/bank accounts and etc? It sounds very odd…
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Isabella
01/28/2020, 5:57 PM
Not that I'm finding, they are both the standard admin account and its just the initial Transactions > Bank > Make Deposits path